FAQ – BSM TRADERS (PRIVATE) LIMITED

Address: Shop No. 3, Near Bajwa Chowk, Bismillah Les Center, Walton Road, Lahore

Phone: +92 328 9643809, +92 343 8964254

Email: alpha.yahoo.org@gmail.com

1. What do BSM Traders specialize in?

We are an e-commerce company based in Lahore dealing in high-quality mobile accessories and electronic products.

2. Where do you source your products from?

We source products directly from trusted suppliers and manufacturers in China.

3. Do you sell both online and in-store?

Yes, our products are available online and at our physical shop in Lahore.

4. What type of products do you offer?

We offer chargers, cables, handsfree, earbuds, gadgets, electronics, mobile accessories, and more.

5. Are your products genuine and reliable?

Yes, all products are checked for quality and sourced from verified suppliers.

6. Do you offer wholesale pricing?

Yes, wholesale and reseller pricing is available for bulk buyers.

7. Do you deliver nationwide?

Yes, we deliver across Pakistan through trusted courier companies.

8. How long does delivery take?

Delivery usually takes 2–5 working days depending on your city.

9. What payment methods do you accept?

We accept COD, bank transfer, Easypaisa, and JazzCash.

10. Do your products come with a warranty?

Warranty varies by product and is provided according to manufacturer policy.

11. What should I do if I receive a faulty or damaged item?

12. Can I return or exchange a product?

Yes, returns and exchanges are possible under our refund policy if conditions are met.

13. Can I track my order?

Yes, a tracking ID is provided once your order is dispatched.

14. Can I visit your store personally?

Yes, you can visit our shop during business hours for purchases or inquiries.

15. How do I contact customer support?

You can call us at +92 328 9643809 or +92 343 8964254, or email alpha.yahoo.org@gmail.com.